Help Articles
Finding Custom Field or Question Responses
Congrats! You added custom questions or fields on your We Sparkle booking! This video tells you all the places you can find those responses: On the We Sparkle platform settings In your confirmation email In your synced Google or Outlook calendar (if ...
Adding Custom Questions to Your We Sparkle Booking
Need to gather specific information from people who are booking meeting or registering for a workshop? Check out this video to learn now. Where can I find the custom question responses?
Adding Individual Contacts to We Sparkle
Contacts - Add Individual by Melissa
Importing Your Contacts to We Sparkle
Tutorial Video Importing Contacts by Melissa
We Sparkle Referral Program
Want to share your We Sparkle love with your networks? Here’s how! Would you rather watch a video? You're in luck. Watch one here! 1. Open your We Sparkle Settings and choose My Account 2. On the upper right hand side choose Copy Referral Link 3. ...
Getting Help
Getting Help Here's what you need to know if you have an issue with your We Sparkle tools. Create a Help Ticket: The quickest way to get help is to create a help ticket. Including screenshots or recordings, letting us know what browser you're using, ...
Ask for a Review: Rate to Donate Program
We Sparkle is grateful to partner with nine community nominated nonprofits. We donate $1 or an hour of volunteer time every time someone leaves a rating or a review for one of our Sparklers. Our Sparklers benefit by getting valuable feedback and ...
Free Upgrade to a New Scheduling Experience
We're here to walk you through step by step! 1. Open the settings of your We Sparkle account. 2. Click ? Try out our new and and improved Scheduler experience! 3. You will be guided through signing in, Make sure you sign with with the calendar ...
Embed We Sparkle on your Website
Embed We Sparkle tools into your website Have an existing website and want to integrate We Sparkle Site, Scheduler or Assistant into it? We can help with it! Request an embed code by creating a support ticket. In the email/support ticket please ...
Claim Your Previewed Sparkle Site
Hooray! We are so glad that you want to claim your previewed Sparkle Site. It's easy, just follow the steps below 1. Once you have opened the link, click ➝ Claim my site 2. You will be directed to create a login and password. You can do this using an ...
Using a Coupon Code
Applying a Coupon Code Here are some step-by-step instructions for applying a coupon code to your We Sparkle account. Go to your account settings. Choose the plan you want to upgrade to. Hint: some coupon codes are specific to individual plan types ...
Collect Tips or Donations on Your Sparkle Site
In addition to being able to receive payment for products and services, you can also accept tips, or collect donations for causes that are important to you. Consider having multiple payment accounts for different purposes. Name your support button ...
Download our Printable Guide
Download the We Sparkle Product Guide
Customize Your Sparkle Site Colors
Visit Site Settings Choose Your Color Select one of the color options by clicking on it. Or, enter a color code to customize with your brand colors. For more information on HTML color codes, visit this link. ? Still need help? Reach out! We are ...
Adding Social Media Links
Adding Social Media Links to Your Sparkle Site Visit your Sparkle Settings ➟ Site ➟ Social Media Adding Social Media Links to Your Sparkle Site Enter your handle for each social platform and select the blue checkmark to save. ? Still need ...
How Do I Get Help?
Need assistance with your Sparkle Site, Scheduler or Assistant? Submit a help ticket online or email us at support@wesparkle.ai . Our team is happy to help (and we are commited to getting back to you as soon as we can!).
Accept Payments on your Sparkle Site
Accept Payments on Your Sparkle Site It's easy to get paid with a We Sparkle Account! You can accept payments for products or services or receive tips and donations with a Stripe account. Step 1: Connect a Payment Account Select Payment on the menu ...
Create an Appointment Type
Creating a New Appointment Type Your Sparkle Scheduler allows you to create a variety of appointment types. This article will walk you through the steps. Step 1: Choose create appointment from the left sidebar. Step 2: Select Create Appointment Type ...
Adding a Logo
Adding Your Logo or Photo to Your Sparkle Site Step 1: Add Your Logo. Add an image file of your photo or logo. Select Choose Image. Step 2: Choose the file from your device. Step 3: If the image looks good, select Save. You can also zoom or rotate as ...
Add a Downloadable to Your Sparkle Site
What happens when someone downloads a file? 1. Your Sparkle site visitor clicks on the file 2. They will be promoted to enter their email address 3. Once the do, the file will load 4. You will get an email notifying you that someone has downloaded ...
Adding Links to Your Sparkle Site
Adding Custom Links to Your Sparkle Site Adding links is a great way to start sharing content on your Sparkle site. Adding them is simple! Step 1: Once you log into your Sparkle account, choose Links. Step 2: Select Add Step 3: Enter a name for the ...
How to Reset Your Password
How to Reset Your Password Forgot your password? Need to change it? No problem! Here are the steps: Step One: Go to wesparkle.co Go to Login Step Two: Click Forgot password under the login box. Step Three: Enter the email associated with your We ...
Create/Install Zoom
It's easy to connect your Zoom account to your We Sparkle appointments! 1. Go to https://www.wesparkle.ai/account-settings/sparkle-assistant 2. Go to Zoom Box 3. Click the Install button 4. You will then be prompted to sign into your Zoom account ...