How Do I Get Help?

How Do I Get Help?

Need assistance with your Sparkle Site, Scheduler or Assistant?  Submit a help ticket online or email us at support@wesparkle.ai . Our team is happy to help (and we are commited to getting back to you as soon as we can!).
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    • Getting Help

      Getting Help Here's what you need to know if you have an issue with your We Sparkle tools. Create a Help Ticket: The quickest way to get help is to create a help ticket. Including screenshots or recordings, letting us know what browser you're using, ...
    • Accept Payments on your Sparkle Site

      Accept Payments on Your Sparkle Site It's easy to get paid with a We Sparkle Account! You can accept payments for products or services or receive tips and donations with a Stripe account. Step 1: Connect a Payment Account Select Payment on the menu ...
    • Add a Downloadable to Your Sparkle Site

      What happens when someone downloads a file? 1. Your Sparkle site visitor clicks on the file 2.  They will be promoted to enter their email address 3. Once the do, the file will load 4. You will get an email notifying you that someone has downloaded ...
    • Download our Printable Guide

      Download the We Sparkle Product Guide
    • Customize Your Sparkle Site Colors

      Visit Site Settings  Choose Your Color Select one of the color options by clicking on it. Or, enter a color code to customize with your brand colors. For more information on HTML color codes, visit this link. ? Still need help? Reach out! We are ...